FAQ

Got a question not listed below? Please get in touch.

Are we still open?

Yes, and we're shipping to all our usual destinations, although some deliveries are taking a day or two longer than usual to arrive.

Am I able to buy from you?

We're a wholesaler to the hair and beauty trade. You may buy from us if you're a trained hairdressing or beauty professional (hairdresser, barber, beautician, nail tech, salon owner, etc.) and are qualified to use the products being purchased, or if you are a student training to become a qualified professional.

When will my order be despatched?

We aim to despatch all orders within 1 working day. If you order before 3.30 pm, Monday to Friday, your order will normally go out the same day. You'll get an email from us confirming despatch as soon as it leaves us. Please add sales@coolblades.co.uk to your trusted senders list to ensure you receive our order update emails.
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